Contactless Hotel

Your contactless hotel.
Connected from booking to checkout.

PMS configuration, digital guest journeys, smart access and self-service โ€” built around your property.

Plan your contactless hotel โ†—
PMSGuest journeyAccess & stay

One reservation.
Everything connected.

A complete setup.
A smoother stay.

We configure the systems and connect the steps that let your hotel run with less manual work.

  1. 01Booking
  2. 02Before arrival
  3. 03Check-in
  4. 04During the stay
  5. 05After checkout
01

Start with the right PMS setup.

We configure your property, reservation rules, payments and integrations so the guest journey has a reliable foundation.

  • Property configuration
  • Payment rules
  • System connections
PropertyPMSConnected tools
02

Build the digital guest journey.

Connect online registration, guest verification, payments and arrival readiness around each reservation. Every step leads naturally to the next.

  • Online check-in
  • Guest verification
  • Arrival instructions
RegisterVerify & payReady to arrive
03

The right message. At the right time.

Automate emails and SMS before arrival, during the stay and after checkout. Give guests the information they need, when they need it.

  • Confirmations & reminders
  • In-stay messages
  • Post-stay follow-ups
Before arrivalDuring the stayAfter checkout
04

Smart access that fits your hotel.

Deliver stay-specific door codes, or digital keys in a phone wallet where your lock system supports them. Access is connected to the reservation and required arrival steps.

  • Automatic code delivery
  • Compatible wallet keys
  • Stay-based access
Arrival completeAccess sentWelcome in
Wallet keys depend on your lock system and supported integrations.

Optional self-service

A reception-free setup?
Add self-service.

Optional kiosks let guests complete check-in, make payments and collect room keys on arrival.

Digital-first arrival

Guests complete registration, verification and payment online, then receive the access details they need for their stay.

Kiosk-assisted arrival

Give guests an on-site option for check-in, payments and room-key collection. Choose a tablet stand or an integrated kiosk to suit your lobby.

Designed around your property, with guest support and clear operating procedures. QR payments can also make snacks and other in-stay purchases self-service.

Our Work

From an old motel to a contactless hotel.

PMS setup, guest registration, payments, automated messaging and stay-specific door access connected in one operation.

See the contactless hotel project โ†—
One reservation.
One connected journey.

We bring the whole setup together.

01

Map your operation

We understand your property, goals, current systems and guest journey.

02

Configure & connect

We set up the PMS, messaging, payments and access around your operation.

03

Test & launch

We test the journey end to end, prepare your team and support go-live.

Frequently asked questions

Can we use our existing PMS and door locks?

We start by reviewing your current systems, available integrations and lock compatibility. Where the setup supports your intended journey, we connect it. Where a change is needed, we help you select the right option.

Can guests use a phone wallet or an access code?

Both can be options. Wallet keys depend on a compatible lock system and its supported integrations. Stay-specific access codes can be delivered automatically through guest messaging when the required arrival steps are complete.

Do we need a kiosk?

A kiosk is optional. Some properties use a fully digital arrival journey; others offer an on-site kiosk for registration, payments and room-key collection. We design the setup around your guests and operating model.

Can guests still get help?

Yes. A contactless journey should include clear support instructions and an escalation route. Automated messages and optional AI-assisted replies can handle routine questions, with human help available through your chosen support arrangements.

Let's build your
contactless hotel.

Get in touch โ†—