1. Who we are
OpsFellow provides hospitality operations, PMS implementation, automation, data engineering and reporting services. This policy explains how we collect and use information through our website and direct enquiries.
2. Information we collect
We may collect information you choose to provide, such as your name, email address, company, role, message details and any information shared through contact forms, email or discovery conversations. We may also collect basic technical information such as device type, browser, pages visited and referral source.
3. How we use information
We use information to respond to enquiries, understand your operational needs, prepare proposals, deliver services, improve the website, protect the site from misuse and maintain business records.
4. Cookies and analytics
Our website may use cookies or similar technologies for essential site functionality, analytics and performance measurement. Analytics help us understand which pages are useful and how visitors find the site.
5. Sharing information
We do not sell personal information. We may share information with trusted service providers that help us run the website, communicate with you, manage business operations or deliver client work. We may also share information when required by law or to protect our rights.
6. Retention
We keep personal information only for as long as needed for the purpose it was collected, including responding to enquiries, providing services, meeting legal obligations and maintaining reasonable business records.
7. Your rights
Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. You can contact us to request help with these rights.
8. Contact
For privacy questions, contact OpsFellow through the contact details or contact form on this website.